Delete Your AnchOps Account

You can request deletion of your AnchOps account and the personal data we store about you at any time. We process every request manually to make sure the right records are removed without disrupting your restaurant's operations.

How to request deletion

1. Email support@anchops.com from the email address associated with your AnchOps account.
2. In the subject line, write Account Deletion Request.
3. In the body, include your full name and the name of the restaurant or organization the account belongs to so we can locate your records quickly.
4. We will confirm receipt within two business days and complete the deletion within 30 days of confirmation.

What gets deleted

When we process a deletion request, the following personal data is permanently removed:

• Your name, email address, phone number, and user account
• Your employee profile and role assignments
• Your time clock entries and shift history
• Your tip distributions, declarations, and dispute records
• Your team chat messages and message history
• Your push notification tokens and device identifiers

What may be retained

Some records are retained after account deletion when we are legally or contractually required to keep them. These include:

• Payroll and labor records that your employer is required to retain under federal and state recordkeeping laws (typically up to 7 years)
• Aggregate, de-identified data used for analytics and operational reporting that cannot be traced back to you
• Records subject to active legal holds, audits, or disputes

Need help?

If you have questions about the deletion process or what data we hold, email support@anchops.com and we'll be happy to help.